Idaho Public Utilities Commission

Case No. TRH-W-10-01

December 2, 2010

Contact: Gene Fadness (208) 334-0339, 890-2712



PUC to conduct telephonic hearing for Troy Hoffman Water customers


The approximate 150 customers of Troy Hoffman Water Corporation will be able to phone in testimony to the three commissioners who will decide the water company’s request for a rate increase.


The telephonic hearing begins at 7 p.m. Pacific Standard Time on Thursday, Dec. 9. Customers can call toll-free 1-800-920-7487. Customers will be asked to enter a participant code, which is 76373262.


The water utility, which serves customers in Coeur d’Alene, is seeking commission approval to increase rates from a monthly basic charge of $5.50 to $13.31 for up to 3,000 gallons of use. For consumption in excess of 3,000 gallons, the company proposes an increase to $1.45 for every 1,000 gallons, up from the current charge of 60 cents. For commercial customers, the proposed increase in the basic charge is from $7.50 per month to $18.15 for the first 3,000 gallons. For use in excess of 3,000 gallons the proposed increase is also from 60 cents to $1.45 for every 1,000 gallons.


The commission suspended the effective date of the company’s June 7 request for up to six months to allow it time to review the application.


Concluding its investigation, commission staff is proposing a monthly basic charge of $11.52, compared to the company’s proposal of $13.31. Commission staff proposes a commodity charge of $1.05 for each 1,000 gallons in excess of 5,000 gallons. The company proposes a commodity charge of $1.45 for every thousand gallons in excess of 3,000 gallons. For commercial customers, staff proposes $15.50 per month for the first 5,000 gallons and $1.05 for every thousand gallons above that. 


Troy Hoffman is requesting an increase of $58,413 to its annual revenue. Commission staff is proposing $40,931. The commission is seeking to recover $51,300 in expenses, while commission staff proposes $34,944.


Commission staff also proposes that the company test the accuracy of its production flow meter and at least 10 percent of its meters within one year of the final order in this case. Further, staff proposes that the company review and update all its notices, bills and other documents to be consistent with the commission’s rules and regulations.


The commission staff operates separately from the three commissioners who will decide the case. The commissioners may accept, modify or reject proposals from both the company and staff.


The company states it is necessary to raise rates due to increased operating expenses along with costs incurred from needed repairs and replacement of the main pump in 2009. This is the company’s first rate increase request in 14 years.


To listen in or to testify, customers may dial toll-free 1-800-920-7487. You will be asked to enter a “participant code,” with is 76373262.  Participants are asked to place their calls within 10 minutes before the start of the 7 p.m. hearing although calls will be accepted after the hearing begins. The process will then continue as follows:

Troy Hoffman’s application is available for review on the commission’s Web site at Click on the water icon, then on “Open Water Cases,” and scroll down to Case No. TRW-W-10-01.